We are happy to offer our customers a full refund or exchange on all orders placed online. Please fill out the form enclosed with your order and send it back with your returned goods within 14 days of receipt


Please note that the customer is responsible for the cost incurred by returning an item. An exchange or replacement of faulty goods will be sent out free of charge.  All intimate Items must be unworn for a full refund


Please return all goods to:

Hummingbird Lingerie

87 St Georges road
E10 5RQ


  • Prices are subject to change without notice
  • All goods are subject to availability
  • If an item is out of stock before your order has been processed, Hummingbird Lingerie will notify you as soon as possible
  • If goods are clearly worn, used or damaged by the customer the refund will not be issued 

For further information on our policy please call 07510355149 or email